Global manager for a medical company

Consider yourself as Global Manager for a Medical Company (Medawa) that is a leading chain of retail pharmacy in Saudi Arabia, Jordan, and the United Kingdom. This company uses digital solutions for their business, but it focuses heavily on its retails sales. However, due to the recent Covid-19 pandemic, the way how they do business has been remarkably impacted. Not just with sales, the impact of this pandemic affected the way this company work, communicate, and operate.
Therefore, as the global manager of this Medawa medical company you are required to develop a detailed strategy on the following:
    Introduction about the topic.
    Explain what are the limited options that Medawa currently has regarding dealing with the pandemic.
    What is the level of technology urgency Medawa needs to sustain its performance?
    As a global manager, leading from home involves the leverage of digital capabilities. What are these capabilities? List and explain at least 3.
    Explain what type of virtual management characteristics will be implemented and why?
    How the virtual teams will work together?

    What tools are they using for communications and task management?
    How you will manage to deliver the new changes within a short time in different locations in terms of language, cultural, time, political, and economic differences?
    What are the techniques that you will be used to create a strong team with a high level of teamwork?
    What are the advantages and disadvantages of managing a virtual team?
    What type of conflicts might occur between members? When it happened how will you solve it?
    As a manager how you will manage the outsourced projects?
    What techniques you will apply to encourage and motivate your team for improvement?
    Conclusion.