06/21/2021
Stakeholder Analysis Assignment
This assignment uses two provided documents:
• Stakeholder_Analysis_Exercise.xls (spreadsheet)
• DMV Case Study
Purpose of this Assignment
This assignment gives you the opportunity to apply your understanding of the course
concepts to analyze how the enterprise architecture (EA) affects various elements of the
organization. This assignment specifically addresses the following course outcome:
• conduct stakeholder analysis to identify concerns and appropriate viewpoints
Background
One of the keys to successful enterprise architecture (EA) implementation is the support
offered by important stakeholders.
Stakeholders are those with an interest in a given project. There are varying degrees of
stakeholder involvement, which may be described as being in the following groups:
• Key Players—These are the most important stakeholders; they have a vested
interest in the approach, content, and output of the EA.
• Keep Satisfied—The next most significant group are those who must obtain what
they need from the EA and are less concerned with the construction and specific
content of the EA.
• Keep Informed—This group has a need to know what is being done and how it will
benefit the organization overall; they have little interest in any of the details of how
the EA is developed and used.
• Minimal Effort—This group has little interest in the EA and requires little attention
during the EA development effort.
The benefits of successfully managing stakeholders include the following:
• Obtaining support from the most influential stakeholders will help ensure that they
both help to shape the EA and to improve its content and products.
• Influential stakeholders are in a position to allocate human and financial resources to
the EA effort, making it more likely to succeed.
• Ongoing communication with stakeholders ensures their understanding of the
process and benefits of EA, and enables their support if needed.
• Successful management allows the EA team to draw on the support of stakeholders
with a positive view of the process if they need to address negative reactions or
setbacks in the organization.
(Concepts contained herein were derived in part from The Open Group Architecture
Framework (TOGAF), v. 9.)
06/21/2021
Assignment
Using the DMV Case Study and the Stakeholder Analysis Exercise spreadsheet provided, you
are to complete the columns of the spreadsheet for each of the ten stakeholder groups
listed on the spreadsheet.
Please refer to the reading link in your Course 5 content area called: TOGAF Standard:
Stakeholder Management. This link provides some excellent insights into the different roles
and influences of the stakeholders to assist in your assignment. Again, this is just a
reference for your benefit.
First, explain the interest or concern that the stakeholder has in the development of the EA.
Then, identify their “class” or role in the EA as one of the four shown above (Key Player,
Keep Satisfied, Keep Informed, or Minimal Effort). Finally, explain your reasoning for
selecting the class/role that you did.
Important: You are not being graded on whether you picked the “correct” stakeholder
involvement (i.e. key player, keep satisfied, keep informed or minimal effort). You might
see your Security Officer as a key player or as a stakeholder needing to be kept informed.
This is fine. What is important is that you provide a solid reason for why you chose this
classification as it relates to the interest/concern area. Please only pick one “class” or role
per stakeholder.
Complete the spreadsheet and submit it via your Assignments Folder by the due date shown
in the class schedule. Note: The filename of your submission should include your last name.
An example would be: Smith_Stakeholder_Analysis.xls.
Reference
The Open Group. (2018). TOGAF version 9.2: The Open Group architecture framework
(TOGAF). Retrieved from http://www.opengroup.org/togaf
The TOGAF Standard, Version 9.2: Part III: ADM Guidelines & Techniques; Stakeholder
Management. Retrieved from: http://pubs.opengroup.org/architecture/togaf9-
doc/arch/index.html
Grading Rubric
Your grade will be determined by the strength and validity of your analysis, rather than
what specific class/role you selected. Your work will be graded according to the grading
rubric below.
Criteria
90-100% Far Above Standards
80-89% Above Standards
70-79% Meets Standards
60-69% Below Standards
< 60% Well
Below Standards
Possible Points
Stake-
holder
Analysis
Interest/Concern and Class/Role of
the stakeholder
are correctly identified.
Interest/Concern and Class/Role of
the stakeholder
are correctly identified. Reason
Interest/Concern and Class/Role of
the stakeholder
are adequately identified. Reason
Interest/Concern and/or Class/Role
for the
stakeholder may be inadequately
No entries for this
stakeholder
or little
9 points for each
Stake-
holder
06/21/2021
Criteria
90-100%
Far Above Standards
80-89%
Above Standards
70-79%
Meets Standards
60-69%
Below Standards
< 60%
Well Below Standards
Possible Points
Reason for
Classification provides a full
explanation with
convincing justification; each
is clearly applicable to the
case study; demonstrates a
sophisticated
understanding of course concepts,
analysis, and/or critical thinking.
for Classification
provides a clear explanation with
justification; each
is applicable to the case study;
demonstrates an understanding of
course concepts, analysis, and/or
critical thinking.
for Classification
is adequately explained; each is
related to the
case study; demonstrates an
adequate understanding of
course concepts, analysis, and/or
critical thinking.
identified; and/or
Reason for Classification may
not be adequately
explained; and/or may not relate to
the case study; and/or
demonstrates an inadequate
understanding of
course concepts, analysis, and/or
critical thinking.
information
provided.
(see
below)
Head,
Dept. of Motor
Vehicles
9 Points 8 Points 7 Points 6 Points 0-5
Points
9
Chief
Financial Officer
9 Points 8 Points 7 Points 6 Points 0-5
Points
9
Program
Manage-ment
Office
9 Points 8 Points 7 Points 6 Points 0-5
Points
9
Line
Managers
for Service Delivery
Areas
9 Points 8 Points 7 Points 6 Points 0-5
Points
9
Creden-
tialing and
Tax Process-
ing Specialists
9 Points 8 Points 7 Points 6 Points 0-5
Points
9
Customer Service
Specialist
9 Points 8 Points 7 Points 6 Points 0-5 Points
9
Security Officer
9 Points 8 Points 7 Points 6 Points 0-5 Points
9
06/21/2021
Criteria
90-100%
Far Above Standards
80-89%
Above Standards
70-79%
Meets Standards
60-69%
Below Standards
< 60%
Well Below Standards
Possible Points
CIO 9 Points 8 Points 7 Points 6 Points 0-5
Points
9
Applica-
tion Software
Developer
9 Points 8 Points 7 Points 6 Points 0-5
Points
9
IT Opera-
tions
Manager
9 Points 8 Points 7 Points 6 Points 0-5
Points
9
Spread-
sheet
Format
9-10 Points
Spreadsheet
reflects effective
organization and sophisticated
writing; correct structure,
grammar, and spelling;
presented in a
professional format using
Excel.
8 Points
Spreadsheet
reflects effective
organization and clear writing;
correct structure, grammar, and
spelling; presented in a
professional
format using Excel.
7 Points
Spreadsheet is
organized; and/or
may contain some grammatical or
spelling errors; presented in Excel
format.
6 Points
Spreadsheet is
somewhat
organized, and/or contains
grammatical or spelling errors;
and/or does not use Excel
template.
0-5 Points
Spread-
sheet
content is extremely
poorly constructed
and does not convey
the
information.
10
TOTAL
Points
Possible
100