Information and knowledge management

Prepare a 3-5-page written analysis for each of four case studies from the text as follows

Upscale Markets: Value-Creation in a Mature Industry

Not entirely a summary, identify problem if there is one, think bigger picture and offer real world application and analysis.

The PDF article can be found here: http://dl.booktolearn.com/ebooks2/management/9781943153503_Information_Systems_for_Managers_d2bd.pdf