| Stakeholder |
Interest or Concern |
Class/Role in EA Process (Key Player, Keep Satisfied, Keep Informed, Minimal Effort) |
Reason for Classification |
| Program Executive Sponsor (Example) |
This stakeholder is interested in on-time, on-budget delivery of the CSI system to realize expected benefits for the DMV and its customers. |
Keep Informed |
This stakeholder is interested in overall bottom line results vs. the specific content of the EA. |
| Head, Dept. of Motor Vehicles |
| Chief Financial Officer |
| Program Management Office |
| Line Managers for Service Delivery Areas |
| Credentialing and Tax Processing Specialists |
| Customer Service Specialist |
| Security Officer |
| CIO |
| Application Software Developer |
| IT Operations Manager |
|
|
